Shipping policy

Shipping Policy

Last Updated: 02/05/2026

Thank you for shopping with Nava Ayurveda. We are committed to delivering your order safely and on time.


1. Order Processing

  • Orders are processed within 1–2 business days after confirmation

  • Orders placed on weekends or holidays will be processed on the next working day


2. Shipping Time

  • Estimated delivery time: 3–7 business days

  • Delivery time may vary depending on your location


3. Shipping Charges

  • Shipping charges may vary based on location and order value

  • Any applicable shipping charges will be displayed at checkout


4. Cash on Delivery (COD)

  • COD is available for eligible locations

  • Additional charges may apply for COD orders (if applicable)


5. Order Tracking

  • Once your order is shipped, you will receive tracking details via SMS or WhatsApp (if available)

  • You can track your order using the provided tracking link


6. Delays

While we aim to deliver on time, delays may occur due to:

  • Courier issues

  • Weather conditions

  • Unforeseen circumstances

We appreciate your patience in such cases.


7. Incorrect Address

Please ensure that your shipping address is correct.
We are not responsible for delays or failed deliveries due to incorrect or incomplete address details.


8. Contact Information

📞 Phone: 7306319372
🏢 Nava Ayurveda
📍 Puthiyavila PO, Kayamkulam, PIN 690531


Thank you for choosing Nava Ayurveda.